We are here to keep your memories safe.
Reach the Mint support crew for backup hiccups, account help, or billing questions. We will triage your request quickly, keep you posted, and remind you that we cannot view your data or assume responsibility for the files you choose to store.
Keep redundant backups for anything irreplaceable—the privacy-first stance that keeps us out of your files also means recovery depends on your copies.
What to expect
Urgent issues
Live response within 30 minutes for sign-in or data access problems.
Storage and sharing questions
Storage specialists respond in under 2 hours during business days.
Billing and account changes
Account support follows up within one business day.
Urgent hotline
+39 331 138 4552
2PM - 6PM (GMT+1)
Resource library
Explore playbooks, onboarding guides, and compliance checklists in the Mint knowledge base.
Open knowledge base